Jurnal Nusantara Sosial Sains (JNSS) is an academic journal that focuses on scientific research and studies related to various aspects of social science in Indonesia. The journal aims to provide a platform for researchers, academics, and practitioners to share their findings, insights, and perspectives on social issues and phenomena within the Indonesian context. With a rigorous peer-review process, JNSS ensures the publication of original and relevant research that contributes to the development of social sciences and promotes interdisciplinary dialogue. It serves as a valuable resource for scholars, policymakers, and the wider academic community interested in the social dynamics and challenges faced by Indonesian society. The JNSS journal is published three times a year, namely February, June, and October with online version of E-ISSN: 3090-0352
PENGARUH BEBAN KERJA TERHADAP KINERJA TENAGA PENGAJAR PADA PERGURUAN TINGGI SWASTA DI ACEH
This study aims to examine the effect of workload on the performance of academic staff at a private higher education institution in Aceh, Indonesia. The workload of academic staff in carrying out the Tri Dharma of Higher Education namely education and teaching, research, and community service has become increasingly demanding. In addition, they are required to complete administrative reporting through the SISTER (Integrated Higher Education Resources Information System) platform, which operates within specific reporting and submission periods. As a result, busy teaching schedules often cause academic staff to miss these reporting deadlines. Furthermore, work motivation varies among academic staff, particularly between those who have obtained lecturer certification and those who have not, as certified lecturers are required to fulfill academic credit targets for career advancement. This study employed a descriptive quantitative and qualitative approach using questionnaires with a five-point Likert scale and semi-structured interviews involving 35 academic staff members, including teaching staff, Assistant Professors, Associate Professors, and Senior Associate Professors from various academic disciplines. The findings indicate that the workload of academic staff is categorized as high (mean score = 3.9 out of 5) and has an influence on their performance (mean performance score = 3.6). The interview results further support the survey findings, revealing that the accumulation of Tri Dharma responsibilities, limited time for completing SISTER reporting, and differences in work motivation associated with lecturer certification status are important factors affecting academic staff performance. The findings are expected to provide useful insights for higher education administrators in managing academic staff workloads more proportionally and effectively.
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ANALISIS DINAMIS DETERMINAN INDEKS PEMBANGUNAN MANUSIA MENGGUNAKAN PENDEKATAN VARIABEL LAG DI KALIMANTAN TENGAH
This study aims to analyze the dynamic determinants of the Human Development Index (HDI) using a lag variable approach to capture "impact lag" in regional development. The study population comprises all districts and cities in Central Kalimantan (2021–2025). Utilizing a non-probability sampling technique, 34 regional observations were analyzed through multiple linear regression using SPSS 27. The results reveal that Average Years of Schooling (LAG_X1) has a positive and dominant significant effect on HDI (t = 16.129; Sig. < 0.001), followed by Expenditure per Capita (LAG_X2) which also shows a significant positive influence (t = 13.701; Sig. < 0.001). Unemployment (LAG_X3) exhibits a significant effect as well, albeit with a smaller coefficient (t = 2.335; Sig. = 0.026). Simultaneously, all three lag variables significantly influence the HDI, yielding an Adjusted R Square of 84.0% and an F-statistic of 54.250 (Sig. < 0.001). These findings conclude the existence of a substantial "impact lag" in regional development, where past investments in education and the economy are far more determinant in driving current welfare outcomes than instantaneous changes.
SINERGI PENDIDIKAN ISLAM DAN BUDAYA SEKOLAH DALAM MEMBENTUK SIKAP MODERASI PENGHORMATAN PADA TRADISI DI TUBAN
This research departs from the importance of instilling the values of religious moderation in students, especially in facing the challenges of extremism and the fading of respect for local traditions. Traditions such as grave pilgrimage and mahalul qiyam that have been carried out at MA Sumbersari are not only part of religious practice, but also function as a means of character education and the preservation of local values. The formulation of the problem in this study includes: (1) How is the Design of the Project for Strengthening the Pancasila Student Profile and the Student Profile of Rahmatan Lil Alamin in the religious moderation program at MA Sumbersari? (2) How is the implementation of the Pancasila Student Profile Strengthening Project and Rahmatan Lil Alamin Student Profile in the religious moderation program at MA Sumbersari? (3) How is the evaluation of the implementation of the Pancasila Student Profile Strengthening Project and the Student Profile of Rahmatan Lil Alamin in the religious moderation program at MA Sumbersari? The purpose of this study is to describe in depth the design, implementation, and evaluation of activities to cultivate an attitude of respect for tradition within the framework of religious moderation programs. This research uses a qualitative approach with a type of field study, located at MA Sumbersari Kowang Semanding Tuban. Data collection techniques include observation, in-depth interviews, and documentation. The research subjects were the principal, curriculum waka, P5PPRA assistant teachers, and class X students as the main participants. The data analysis technique uses the Miles & Huberman model which consists of data reduction, data presentation, and conclusion drawn. The results of the study show that the Pancasila Student Profile Strengthening Project and the Rahmatan Lil Alamin Student Profile are carried out through the grave pilgrimage and mahalul qiyam program which is integrated into the P5PPRA independent curriculum. This activity has been systematically designed, carried out regularly every eight years, and actively involves students in the appreciation of local traditional values. The evaluation was carried out by the method of observation of attitudes and reflections, which showed a positive change in the way students appreciated and understood the importance of tradition as part of religious and national identity.
ANCAMAN POLUSI UDARA JAKARTA TERHADAP KESEHATAN MANUSIA:DAMPAK PAPARAN PM2,5, OZON, DAN NOX TERHADAP PENYAKIT PERNAPASAN, KARDIOVASKULAR, SERTA KESEHATAN IBU DAN ANAK
Air pollution in urban areas, particularly in Jakarta, has become a serious threat to human health due to the increasing concentration of pollutants such as particulate matter (PM2.5), ozone (O₃), and nitrogen oxides (NOx). The growth of motor vehicle use, industrial activities, urbanization, and the extensive consumption of fossil fuels are the main factors contributing to the deterioration of air quality in Jakarta. Both short-term and long-term exposure to air pollutants are known to affect various human organ systems and increase morbidity and mortality rates. Vulnerable groups, including children, the elderly, and pregnant women, are the populations most at risk of experiencing adverse health effects caused by air pollution. This study aims to analyze the relationship between exposure to air pollutants and human health outcomes, particularly respiratory diseases, cardiovascular diseases, and their impacts on maternal and child health in urban areas such as Jakarta. This research employed a systematic literature review method by collecting and analyzing various international scientific journals, global health institution reports, and academic publications published within the last ten years. The literature was selected based on its relevance to the topic of air pollution and its impacts on human health. The data were analyzed descriptively to identify the relationship between types of pollutants and the resulting health disorders. The results indicate that exposure to PM2.5 significantly increases the risk of chronic obstructive pulmonary disease (COPD), asthma, acute respiratory infections, and decreased lung function. Ozone exposure contributes to airway inflammation and worsens chronic respiratory disorders. Meanwhile, NO₂ exposure is associated with an increased risk of hypertension, coronary heart disease, and other cardiovascular disorders. Among pregnant women, exposure to air pollutants is linked to premature birth, low birth weight, and impaired fetal development. Air pollution in Jakarta has extensive impacts on human health and requires stronger policy interventions through emission control, strengthened environmental regulations, the development of environmentally friendly transportation, and public education to reduce health risks caused by air pollution.
METODE NAÏVE BAYES UNTUK KLASIFIKASI KESETIAAN PELANGGAN TERHADAP RESTORAN JOKO SOLO PADA SISTEM CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
Increasing competition in the culinary business sector requires companies not only to acquire new customers but also to maintain the loyalty of existing customers. One approach to achieving this objective is the utilization of customer data through a Customer Relationship Management (CRM) system integrated with data mining techniques. This study aims to implement the Naïve Bayes method for customer loyalty classification at Joko Solo Restaurant and to analyze its role in supporting data-driven decision making. The study employed a quantitative approach using a data classification method. The dataset consisted of customer visit frequency, transaction value, and complaint history obtained from the restaurant’s CRM system. These data were processed using the Naïve Bayes algorithm to determine customer loyalty categories based on the highest probability value generated by the model. The results indicate that the system successfully classified customers into three loyalty categories: loyal customers (60%), moderately loyal customers (36%), and non-loyal customers (4%). The findings demonstrate that the Naïve Bayes method is capable of transforming historical customer data into valuable information that enables restaurant management to identify customer loyalty levels more objectively. The integration of Naïve Bayes into the CRM system supports the development of marketing strategies, service quality improvement, and customer retention efforts more effectively. This study contributes to the advancement of data mining implementation in CRM systems, particularly within the culinary industry, by providing a customer loyalty classification model that can be utilized as a foundation for data-driven managerial decision making.
TANGGUNG JAWAB SOSIAL DAN ETIKA DALAM MANAJEMEN STRATEGIS
This study aims to analyze the role of corporate social responsibility (CSR) and business ethics in an organization's strategic management process. Social responsibility is no longer merely a moral obligation, but rather a strategic instrument that determines an organization's long-term sustainability and reputation in the eyes of stakeholders. This study uses a qualitative approach with a literature study (library research) method sourced from strategic management literature and a case analysis of global companies. Data analysis techniques are carried out through descriptive-analytical analysis of Archie Carroll's theory of responsibility and a comparison of Milton Friedman's views on corporate objectives. The results show that the integration of economic, legal, ethical, and discretionary (philanthropic) responsibilities is crucial in creating harmonious relationships with stakeholders. Furthermore, the study found that corporate ethical behavior contributes positively to long-term financial performance and operational efficiency. Conversely, ignoring ethical standards and environmental pressures can trigger legal risks and strategic failure. Alignment between strategic decision-making and ethical principles is a key factor in building social capital and sustainable competitive advantage. This study confirms that ethical leadership and a strong organizational culture are fundamental elements in mitigating unethical behavior and supporting the successful implementation of strategies in the global market.
ANALISIS EFEKTIVITAS PENGGUNAAN APLIKASI MOBILE JKN PADA PESERTA BPJS KESEHATAN DI KOTA PALANGKA RAYA
This study aims to analyze the effectiveness of the use of the Mobile JKN application among BPJS Kesehatan participants in Palangka Raya City. The research employed a qualitative approach with a descriptive method. Data were collected through semi structured interviews and observations involving ten informants who were active BPJS Kesehatan participants and had experience using the Mobile JKN application. Data analysis used the interactive model of Miles, Huberman, and Saldaña, which includes data reduction, data presentation, and conclusion drawing. The results showed that the Mobile JKN application was fairly effective in helping participants access digital health services, particularly for checking membership status, access online queue services, and managing health administration service. The application was also queues at health facilities. However, several obstacles were still encountered, such as difficulties experienced by elderly users, account login problems, and network or system disruptions. Therefore, improvements in application system quality as well public education and digital literacy are needed to optimize the use of Mobile JKN.
ENVIRONMENTAL SCANNING DAN INDUSTRY ANALYSIS SEBAGAI DASAR KEUNGGULAN KOMPETITIF PERUSAHAAN DALAM MENGHADAPI KETIDAKPASTIAN LINGKUNGAN BISNIS
The modern business environment is undergoing changes that are increasingly complex, dynamic, and difficult to predict. This condition requires companies to have the ability to identify external changes quickly and accurately. This study aims to analyze the importance of environmental scanning and industry analysis as strategic instruments in maintaining a company's competitiveness. The method used is a literature study with a descriptive-analytical approach based on Chapter 4 of Strategic Management and Business Policy by Wheelen and Hunger. The results of the study indicate that environmental scanning helps organizations identify opportunities and threats through the analysis of natural, societal, and task environments. Meanwhile, industry analysis through Porter’s Five Forces model helps companies understand the intensity of industry competition. The integration of these two approaches has proven to be important in formulating adaptive strategies, making long-term decisions, and creating sustainable competitive advantage.
ANALISIS ORGANISASI BERBASIS SUMBER DAYA, RANTAI NILAI, DAN KAPABILITAS FUNGSIONAL DALAM MENINGKATKAN KEUNGGULAN KOMPETITIF PERUSAHAAN
This study aims to examine organizational analysis based on the resource-based view (RBV), value chain analysis, business models, and functional capabilities in creating sustainable competitive advantage. The research adopts a qualitative descriptive approach through literature review of strategic management theories and empirical studies. The findings indicate that competitive advantage is not solely determined by external environmental conditions, but largely depends on internal organizational resources, capabilities, and core competencies. The VRIO framework (Barney, 1991) plays a key role in evaluating whether a firm’s resources can generate sustained competitive advantage through value, rarity, imitability, and organizational support. In addition, the integration of business models, value chain activities, human resource management, information systems, and supply chain management significantly influences firm performance. The study also highlights that companies with strong organizational culture, adaptive structures, and technological capabilities are more likely to sustain long-term competitiveness. Overall, the findings emphasize that internal resource integration and strategic alignment across functional areas are critical determinants of superior organizational performance.
TATA KELOLA PERUSAHAAN DALAM PERSPEKTIF MANAJEMEN STRATEGIK: REVIEW CHAPTER II STRATEGIC MANAGEMENT AND BUSINESS POLICY DAN ARTIKEL TERKAIT
This article presents a conceptual review of corporate governance based on the review of Chapter II Corporate Governance in Strategic Management and Business Policy by Thomas L. Wheelen and J. David Hunger and a related journal article entitled Robust Corporate Governance Effect on the Corporate Value of Technology Companies. The purpose of this article is to reorganize the review into a more systematic and professional academic manuscript while maintaining the main sub-sections contained in the original review. This article applies a descriptive literature review approach by examining the role of the board of directors, the continuum of board involvement, board composition and structure, the Home Depot case study, and research findings on the effect of robust corporate governance on the value of technology companies. The review indicates that corporate governance is not merely a formal mechanism, but also a strategic instrument for supervising management, protecting shareholder interests, strengthening decision-making, and increasing firm value. An active, independent, and professional board of directors is a key factor in building effective corporate governance.
REKONFIGURASI DUNIA KERJA DI ERA DIGITAL: TANTANGAN INDUSTRIALISASI DAN STRATEGI KEBIJAKAN KETENAGAKERJAAN
Digital transformation has become one of the main factors driving changes in work structures, labor relations, and the direction of industrialization in various countries. Technological developments such as artificial intelligence, automation, big data, and digital platforms have not only improved production efficiency, but also triggered changes in the organization of work and labor market dynamics. This research aims to analyze how digitalization reconfigures the world of work and examine the challenges of industrialization and labor policy strategies in the face of digital economic transformation. This research uses a qualitative approach with a literature study method through the analysis of various academic literature, reports of international institutions, and policy documents related to digitalization and employment. The results of the study show that digitalization does not solely eliminate human work, but rather changes the structure of tasks and skills needed in a job. This process is characterized by three main dynamics, namely changes in the composition of labor skills, the emergence of digital platform-based work models, and the increasing need for more adaptive labor policies. In the context of developing countries, digital transformation also presents challenges related to the workforce skills gap, platform worker protection, and digital infrastructure readiness. Therefore, industrialization policies in the digital era need to be integrated with human resource development strategies, strengthening social protection systems, and employment regulatory frameworks that are able to respond to the dynamics of the digital economy in a more inclusive and sustainable manner.
IMPLEMENTASI PROGRAM RUMAH PANGAN LESTARI (KRPL) DI KECAMATAN TEBING TINGGI KABUPATEN BALANGAN
The KRPL program is the concept of growing and utilizing yards for meet the food and nutritional needs of families in a diversified manner based on local resources, environmentally friendly, and sustainable, but problems were found in Sungsung Village, Simpang Nadong Village and Kambiyain Village such as targets that could not be achieved optimally due to limited resources of facilities and infrastructure such as the absence of limited yards for sowing seeds, cooperation between agencies that are still not optimal, especially the Office of Food Security, Agriculture and Fisheries of Balangan Regency with local Village Officials who are the object of the Sustainable Food House assistance, socialization of the Sustainable Food House program which is less than optimal. The purpose of the study was to determine the implementation of the Sustainable Food House Area Program in Tebing Tinggi District, Balangan Regency and the factors that influence it. This study used descriptive qualitative method. Data collection techniques through observation, interviews and documentation. This study took as many as 12 research informants with snowball sampling technique. Data analysis includes domain, taxonomy and component techniques. The data credibility test includes the extension of observations, increasing persistence, using reference materials, conducting member checks. The results of the study state that the implementation of KRPL in Tebing Tinggi District, Balangan Regency has not been effective, seen from: First, in terms of environmental conditions including geographical conditions in Simpang Nadong Village, Kambiyain Village and Sungsum Village, it does not hinder the implementation of KRPL, social conditions of the community in Simpang Nadong Village , Kambiyain Village and Sungsum Village, the majority of which are farmers/planters, have become the recipients of the aid. The economic condition of the community is seen from the income level in Simpang Nadong Village, Kambiyain Village and Sungsum Village the average is Rp. 1,500,000, - up to Rp. 2.500.000,-. Second, inter-organizational relations include cooperation between policy-implementing organizations which have not been effective as seen from the low coordination between local governments and village officials. Third, in the aspect of resources, including human resources that have not been effective due to a lack of officers, financial resources are classified as effective to be distributed in Simpang Nadong Village, Kambiyain Village and Sungsum Village, infrastructure resources are quite effective. Fourth, on the character aspect of the implementor institution, which includes the ability of Food and Agriculture Security in Balangan Regency and Gapoktan to implement programs that have not been effective because they are seen from the aspects of fostering and supervising the growth stage, development stage and independence stage which are still minimal. The factors that influence the implementation of KRPL in Tebing Tinggi Subdistrict, Balangan Regency include the driving factor, namely sufficient information in the data collection process, then the inhibiting factors include there are still poor people who have not received assistance, the lack of socialization of aid programs, and ineffective supervision of the process. data collection of poor people receiving aid to distribution of aid due to low cooperation and coordination between the government and local village officials. In order for the implementation of KRPL in Tebing Tinggi District, Balangan Regency to be achieved, it is recommended that the Head of the Food Security and Agriculture Office of Balangan Regency, improve supervision related to data collection for the poor, and budgeting is in accordance with the needs so that data collection for the poor is not misdirected, the Head of Simpang Nadong Village. , Head of Sungsum Village, and Kambiyain Village to participate in conducting training and education programs to improve the economy of the poor
ANALISIS SENSORI PRODUK ABON DARI BAHAN BAKU ALTERNATIF UDANG REBON (MYSIS RELICTA)
Rebon shrimp has excellent nutritional content for the human body, so efforts can be made to optimize the potential and increase the added value of rebon by processing it into shredded meat. This study aims to examine the process of utilizing rebon shrimp as an alternative raw material for making shredded meat. Then, a sensory test was conducted which included organoleptic tests and hedonic tests of rebon shrimp shredded meat products with broiler chicken shredded meat as a comparison. Respondents for this sensory test were 37 respondents from the Sinar Timur Hamlet community, Sungai Paduan Village, Teluk Batang District. The data obtained were analyzed using the Friedman test and the Wilcoxon advanced test. The results showed a significant effect of shredded meat raw materials on the sensory value of shredded meat. The results of sensory analysis showed that the organoleptic and hedonic values ​​of shredded rebon were higher than shredded chicken with the respective values ​​of taste attributes of 4.59 (very tasty), texture 4.62 (very fibrous), smell 4.48 (very smelly) and appearance 4.59 (very attractive) and the hedonic value of taste attributes of 4.57 (very tasty), texture 4.30 (very fibrous), smell 4.59 (very smelly), appearance 4.65 (very attractive).
PEMANFAATAN UNIT KESEHATAN SEKOLAH (UKS) DENGAN PENURUNAN ANGKA STUNTING DALAM BENTUK EDUKASI SERTA MEMBERIKAN BUKU SAKUDI SEKOLAH SMK NEGERI 1 SORKAM KABUPATEN TAPANULI TENGAH TAHUN 2025
Stunting is a short or very short body condition that is not appropriate for age. Stunting occurs due to malnutrition and recurrent diseases for a long time in the fetus until the first 2 years of life. Stunting can be known if a toddler has been measured in length or height, then compared to the standard and the results are below normal (Flora, 2021). The educational method used is lectures and discussions, as well as conducting questions and answers with students and the media used is in the form of pocket books. Research conducted by Swatiawan (2020) shows that with a spearman rank correlation statistical test, it was found that breakfast is beneficial for school children to meet body resistance, so that they can learn well, make it easier to absorb lessons and help meet nutritional requirements. Through this activity, young women are expected to be able to implement a healthy lifestyle and balanced nutrition as an effort to prevent stunting from an early age, especially as future mothers. Thus, education programs through UKS have the potential to support efforts to reduce stunting rates in the community in a sustainable manner.
PENINGKATAN PERILAKU HIDUP DAN BERSIH DAN SEHAT (PHBS) PADA ANAK SEKOLAH DASAR MELALUI EDUKASI CUCI TANGAN PAKAI SABUN (CTPS) DENGAN MEDIA VIDEO ANIMASI DAN POSTER DI KELURAHAN TARUTUNG BOLAK KECAMATAN SORKAM KABUPATEN TAPANULI TENGAH TAHUN 2026
Clean and Healthy Living Behavior (PHBS) is one of the important efforts in maintaining and improving the degree of public health, especially in elementary school-age children who are vulnerable to infectious diseases. One of the main behaviors in the implementation of PHBS is Hand Washing with Soap (CTPS) which has been proven to be effective in preventing various diseases such as diarrhea, respiratory infections, and worms. However, the correct practice of CTPS is still not completely a habit in elementary school children, so an interesting and easy-to-understand health education effort is needed. This activity is part of the Real Work Lecture (KKN) program which will be carried out at SD Negeri 157916 Tarutung Bolak Village, Sorkam District, Central Tapanuli Regency in 2026. The purpose of this activity is to improve clean and healthy living behavior in elementary school children through CTPS education using animation video media and posters. The methods used are educational and participatory approaches, including material preparation, implementation of health education, demonstration of the correct six-step CTPS, and evaluation and monitoring of student understanding. The results of the activity showed an increase in students' knowledge, understanding, and awareness of the importance of PHBS and CTPS practices. The use of animated video media and posters is able to attract students' interest, increase their enthusiasm for learning, and make it easier to understand the material presented. Students are also able to practice the steps of washing hands with soap correctly after being educated. The conclusion of this activity is that PHBS education through CTPS with animated video media and posters is effective in improving knowledge and clean and healthy living behaviors in elementary school children. This activity is expected to support the school's UKS and PHBS programs and become a promotive and preventive effort in preventing diseases from an early age in the school environment and the community.
EDUKASI KESEHATAN REPRODUKSI REMAJA PUTRI MELALUI MEDIA VIDEO ANIMASI DAN BUKU SAKU DI SMK NEGERI 1 SORKAM
Anemia is one of the health problems that are often experienced by young women and has an impact on physical health, study concentration, and quality of life. Lack of knowledge about reproductive health and balanced nutrition is the main factor in the high incidence of anemia in adolescents. This community service activity aims to increase the knowledge and awareness of young women about anemia through educational media in the form of animated videos and pocket books. The activity was carried out at SMK Negeri 1 Sorkam in January 2026 with a target of 30 students in grades X–XI. The method used is participatory education with a pre-test and post-test approach. The results of the activity showed an increase in the understanding of adolescent girls about the meaning of anemia, its causes, symptoms, and prevention efforts through a nutritious diet. Animated video media and pocket books are considered effective and interesting so that they are easy for participants to understand. This activity is expected to be a model of sustainable reproductive health education in the school environment.
PENGARUH KUALITAS KONTEN, KREDIBILITAS AKUN, DAN FREKUENSI UNGGAHAN TERHADAP KEBUTUHAN INFORMASI PADA FOLLOWERS
This study aims to find out and analyze the influence of Content Quality, Account Credibility, and Upload Frequency on Information Needs in followers of @kendaridiskon Instagram accounts, both simultaneously and partially. The object of this study is the active followers of @kendaridiskon Instagram accounts domiciled in Kendari City. The research method used is a quantitative method with a survey approach. The population in this study is followers of Instagram @kendaridiskon account with a sample of 97 respondents determined using purposive sampling techniques. Data collection was carried out through the distribution of an online questionnaire measured using the Likert scale. The data analysis technique used is Multiple Linear Regression Analysis with the help of SPSS software. The results of this study show that: (1) Content Quality, Account Credibility, and Upload Frequency simultaneously have a positive and significant effect on the Followers' Information Needs with a contribution value (Adjusted R Square) of 84.0%; (2) Content Quality partially has a positive and significant effect on Information Needs; (3) Account credibility partially has a positive and significant effect on Information Needs, and is the most dominant variable; (4) The frequency of uploads partially has a positive and significant effect on the need for information.
PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN PELANGGAN
This study aims to analyze 1) The effect of product quality on Customer Satisfaction at Iwoiro Drinking Water Depot, 2) The effect of price on Customer Satisfaction at Iwoiro Drinking Water Depot. and 3) The simultaneous effect of product quality and price on Customer Satisfaction at Iwoiro Drinking Water Depot. Data was obtained from 75 samples who were customers of the Iwoiro Drinking Water Depot, Lalonggasumeeto District, Konawe Regency Based on the results of the analysis, it can be concluded that 1) Product quality has a positive and significant effect on Customer Satisfaction at the Iwoiro Drinking Water Depot. This means that the better the quality of the products produced can increase the customer satisfaction of the Iwoiro Drinking Water Depot. 2 Price has a positive and significant effect on Customer Satisfaction at Drinking Water Depots e. This means that the better customer perception of the product price is able to increase customer satisfaction of Iwoiro Drinking Water Depot. and 3) Product quality and price simultaneously affect Customer Satisfaction at Iwoiro Drinking Water Depot. This means that the increasing production quality and customer perception of product prices can increase customer satisfaction of Iwoiro Drinking Water Depot.
PENGARUH GANGGUAN MENTAL EMOSIONAL (GME) TERHADAP KINERJA KARYAWAN DAN FAKTOR-FAKTOR YANG MEMPENGARUHI GANGGUAN MENTAL EMOSIONAL (GME) PADA KARYAWAN DI SEBUAH PERUSAHAAN AGRIBIS DI PASURUAN
Introduction: Psychosocial hazards in the work environment can cause psychological stress that has an impact on the mental health of workers, one of which is in the form of Mental Emotional Disorder (GME). GMEs, such as stress, anxiety, and depression, affect decreased concentration, motivation, and performance of employees and increase the risk of absenteeism and work accidents, especially in industries with high work pressure. PT. XXI Pasuruan faces these potential risks due to high work demands, so this study aims to analyze the influence of GME on employee performance as a basis for efforts to improve mental well-being and work productivity. Research Methods: Previous research used the Self-Reporting Questionnaire-20 (SRQ-20) questionnaire to determine the presence of GME in employees. Further research is needed to see the influence of GME on employee performance and what factors affect the occurrence of GME in employees at PT. XXI Pasuruan. This study will use an analytical epidemiological study with a cross sectional design. The total population in the study was 306 employees, with a total sample calculation of at least 173 respondents selected based on inclusion and exclusion criteria. Data were collected by SRQ-20 form and by interview. Later, data analysis will be carried out using SPSS through descriptive, bivariate, and multivariate analysis with a significance level of p < 0.05. Results: According to the Job Demand-Resources Model (Bakker & Demerouti, 2007), Leka et al. (2019) and Maslach & Leiter (2016) stated that an imbalance between job demands (workload, time pressure) and resources (social support, work control) can lead to stress and mental disorders that impact work performance. GME is suspected to affect employee performance at PT. XXI Pasuruan. However, it is not clear what factors affect GME and the extent of its impact on work productivity. Therefore, further research is needed to understand these relationships, the influencing factors and find the right solutions. Conclusion: GME is suspected to affect employee performance. Therefore, it must be ensured that the relationship with the performance of PT. XXI Pasuruan and factors that affect the occurrence of GME. This is necessary to make systematic efforts from the company in managing psychosocial risks and improving occupational mental health programs to support employee welfare and company productivity.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN URBAN SHAVE BARBERSHOP DI SURABAYA
This study aims to analyze the effect of service quality on customer satisfaction at Urban Shave Barbershop Surabaya. The increasingly competitive grooming service industry requires businesses to deliver high-quality services to maintain customer satisfaction and loyalty. This research employed a quantitative approach using a survey method involving 91 customers selected through accidental sampling. Data were collected through a five-point Likert-scale questionnaire measuring service quality and customer satisfaction variables. Data analysis included validity and reliability tests, classical assumption tests, and simple linear regression analysis. The results indicate that service quality has a positive and significant effect on customer satisfaction. The positive regression coefficient suggests that improvements in service quality lead to higher customer satisfaction. The coefficient of determination shows that service quality explains more than half of the variance in customer satisfaction, while the remaining variance is influenced by other factors beyond the research model. These findings confirm that service quality is a key factor in shaping customer experience and satisfaction in barbershop services. The managerial implications highlight the importance of maintaining consistent service standards, improving barber competencies through continuous training, and conducting periodic customer satisfaction evaluations. These efforts are expected to enhance customer loyalty and strengthen the competitiveness of grooming service businesses in the long term.
PENGARUH PERBEDAAN KONSENTRASI EKSTRAK DAUN SIRIH (Piper betle l) TERHADAP MUTU SENSORI SELAMA MASA SIMPANFILLET IKAN NILA (Oreochromis niloticus)
Nile tilapia is one of the freshwater fish that has a high nutritional content and economic value, but it can experience a decline in quality after 2 hours of entering the death stage, so preservation efforts are needed. This study aims to determine the effect of different concentrations of betel leaf extract on the sensory quality of Nile tilapia fillets. The research method used a Completely Randomized Design (CRD) with 2 factors, namely the concentration of betel leaf extract and the length of soaking time. In the treatment of betel leaf extract concentration, there were control treatment and concentrations of 15%, 20%, and 30% betel leaf extract. At soaking times of 2, 4, and 6 hours, organoleptic tests and hedonic tests were conducted. Data analysis in this study used the Friedman test and Wilcoxon follow- up test. The analysis results showed that the addition of betel leaf extract had a significant effect (sig <0.05) on the shelf life of Nile tilapia fillets. The results of the De Garmo test for organoleptic showed that betel leaf extract with a concentration of 30% at a soaking time of 2 hours gave the best preservation effect with a treatment value of 1.40. The results of the De Garmo test for hedonic showed that betel leaf extract with a concentration of 30% at a soaking time of 2 hours gave the best preservation effect with a treatment value of 1.76.
RESILIENSIS UMKM MAKANAN DALAM MENDUKUNG PEMULIHAN EKONOMI DI KOTA SURABAYA
Usaha mikro, kecil dan menengah (UMKM) memiliki peran krusial dalam perekonomian di kota terutama dalam Surabaya, terutama dalam menopang pertumbuhan ekonomi dan menyerap tenaga kerja. Namun demikian pandemi Covid 19 menyebabkan tantangan besar bagi UMKM. Di kota Surabaya banyak UMKM mengalami kebangrutan. Meskipun demikian beberapa sektor UMKM seperti industri makanan, mampu menunjukkan ketahanan dan bahkan mengalami pertumbuhan pasca pandemi. Penelitian ini bertujuan untuk menggali faktor-faktor yang berkontribusi terhadap resiliensi UMKM makanan di Surabaya. penelitian ini menggunakan metode kualitatif dimana data dikumpulkan dengan teknik naratif. Hasil penelitian menunjukkan bahwa ketahanan UMKM makanan bergantung pada 3 aspek utama yaitu inovasi produk, digitalisasi dan stratgo bertahan. Inovasi produk menjadi kunci adaptasi terhadap peru bahan perilaku kosumen yang semakin selektif dan peduli terhadap aspek kesehatan. Memahami faktor-faktor ini, UMKM makanan Surabaya dapat terus berkembang dan berkontribusi pada pertumbuhan ekonomi daerah.
UMKM, Ketahanan,, inovasi produk, digitalisasi, strategi Resource Based View (RBV)
Copyright (c) 2025 Jurnal Nusantara Sosial Sains
ANALISIS DUKUNGAN SUMBER DAYA PADA PROGRAM SEKOLAH LANSIA DI YOGYAKARTA
One thing that can be done to improve the quality of life of the elderly is through the elderly school program in the Bina Keluarga Lansia (BKL) group. Management of the elderly school program requires resources to support sustainability. The purpose of this study was to determine the resources in elderly school activities at BKL Delima, Yogyakarta City. The type of research used was qualitative research with a descriptive method using case studies. Data collection using in-depth interviews, observations. The analysis used was thematic analysis. The results of this study indicate that in the elderly school activities at BKL Delima, Yogyakarta City, it greatly helps elderly students with the existence of five M resources that support the running of elderly school activities. The five M resources include man, namely the human resources involved, namely cadres, teachers from Indonesia Ramah Lansia, BKKBN as the institution responsible for and managers of elderly schools, money (budget or financing) comes from the APBN fund and elderly school activities are held free of charge. Methods with lectures, games carried out for 100 minutes twice a month activities with materials or teaching materials referring to the achievement of seven dimensions of resilient elderly and machines (tools or instruments) with the help of projectors, sound systems, learning practices. Elderly school activities held at BKL Delima, Yogyakarta City, are very helpful in realizing productive, independent, resilient elderly students in old age.
IMPLEMENTASI PENDIDIKAN PANCASILA DALAM KURIKULUM MERDEKA EVALUASI DAN TANTANGANN
This study aims to analyse national education and its suitability with the characteristics of the region, education units, and students, especially in the context of the Kampus Merdeka (Free Campus) policy. The method used is a literature study by collecting various relevant data and information related to the research topic. The results showed that the Kampus Merdeka policy emphasises academic flexibility, providing opportunities for students to master various disciplines. In its application, the scientific approach to Civic Education is important to reduce the gap between the concept and reality of education. In addition, the learning objectives of Civic Education in the modern era emphasise strengthening digital literacy, creativity, innovation, and critical thinking among learners. In conclusion, the Pancasila and Citizenship Education curriculum in Indonesia continues to develop dynamically, influenced by the needs and vision-mission of the government. However, in its implementation, there are main foundations that remain the same, namely the values of Pancasila, the 1945 Constitution of the Republic of Indonesia, politics, law, morality, local wisdom, and diversity in the life of the nation and state
Copyright (c) 2025 Nusantara Journal of Social Sciences
DIGITALISASI PELAYANAN PUBLIK IMPLEMENTASI SISTEM INFORMASI KEPENDUDUKAN KELURAHAN REWANGGA1
The study of public service performance is very important as the basis for policy formulation in bureaucratic development. This study aims to measure the performance of population administration services in Rewarangga Village based on the indicators of service providers and service users. The method used is descriptive qualitative with observation, interview, and documentation techniques. The results show that in terms of productivity, 90% of population data has been recorded, and document services are provided quickly and free of charge with KelimutuBox. In terms of responsiveness, the population information system and KelimutuBox are a response to community needs. In terms of responsibility, the services are in accordance with organisational policies. Meanwhile, in terms of accountability, government performance reports such as LAKIP and LPPD are submitted on time to the sub-district, and the management of SIK is accessible and accountable to the public.
Digitalisasi pelayanan public, sik, kelurahan
INOVASI AIR BERSIH BERBASIS KOMUNITAS: IMPLEMENTASI PROGRAM WATER SUPPLY SYSTEM
The need for clean water is very important for life, but the people of Saliki Village, Kutai Kartanegara, face difficulties due to geographical factors and the impact of the mining industry. Mining activities cause the soil to contain sulfide minerals, which contaminate the water with harmful metals. In addition, uneven water distribution and the absence of a regional water utility (PDAM) exacerbate the community's access to clean water. To address this issue, BUMDES Mekar Sejati and the CSR team of PT initiated the Water Supply System (WSS) Programme. This research uses a descriptive qualitative method with an action research approach. The WSS programme has proven effective in providing clean water, improving public health by reducing skin diseases, and creating new business opportunities through economical and affordable drinking water depots.
clean water, water supply system, mineral sufida
LANSIA DAN PERTANIAN: FAKTOR DAN STRATEGI SURVIVAL BURUH TANI DI DESA MANCUNG
The elderly often face health, social, and economic challenges, which often lead to them being considered a burden. However, in Mancung Village, West Bangka, many elderly people still work as farm labourers. This study aims to identify the reasons why they continue to work and the survival mechanisms they use. Using a descriptive qualitative approach and James C. Scott's theory of Peasant Moral Economy, this study found that the main factors for older people to work are livelihood dependency, culture, health, and the principles of kinship and care. They survive by continuing to work on farms, using their own land, receiving social assistance, going into debt, and relying on relationships with fellow labourers and garden owners
Survival Mechanism, Farmworkers, Elderly
UPAYA MENINGKATKAN MOTIVASI BELAJAR SISWA DALAM MASA PANDEMI DI SDN 2 GERUNG SELATAN
The purpose of this study was to determine student learning outcomes during the Covid-19 pandemic at the SDN 2 Gerung Selatan. This research is a qualitative research. The method used in this research is observation and interview methods. The results of this study indicate that there needs to be a role for teachers in an effort to provide motivation at this time to increase the enthusiasm for learning carried out by students through online learning. Based on the results of this research data is to increase student motivation in the conditions of the Covid-19 pandemic.